Knowledgebase: Getting Started
Getting Started With Your Hosting
Posted by Frank ., Last modified by Frank . on 03 March 2011 02:01 PM

Getting Started

1. Change your DNS Settings

Please skip this step if your domain name is registered through us.

In order for your website to be accessed, you need to point your domain name to our servers. To accomplish this, go to the website of your domain registrar, and select the option to modify your DNS (Domain Name Server) record.

These are the target DNS settings:

Primary DNS server:
Secondary DNS server:
Tertiary DNS server:

Please enter the DNS settings for your domain as described above. There should be no other DNS servers listed in your whois record except for ours.

Note: Some registries will only ask for DNS server names, and not IP addresses.

To see a Video Tutorial on how to change the DNS settings, click on your domain registrar below:

It should take your registrar anywhere from 24 to 72 hours to process these changes.

Please do not change the DNS settings for your account in our control panel unless you are an expert in DNS and know exactly what you are doing. DNS files are configured correctly when new accounts are set up, so any improper modifications will cause your website and e-mail to be inaccessible.


2. Check if your Domain is working

You will not be able to receive e-mail at your domain, nor upload or access your website with your domain name until your domain registration is processed, or the DNS settings are changed by your registrar (it usually takes from 24 to 72 hours).

To confirm that your domain is active and DNS settings are correct, access your domain name in a web browser as you would any other website. If you see the "Your account has been created" message, your domain is pointed to our servers and is ready for use.

You also will get a temporary domain name ( to access your domain before your DNS settings are changed or the Domain Registration is processed. Please see your welcome e-mail for more details.


3. Log into your Control Panel

Most of the features that have to do with your web site are accessible through our Control Panel. You should have received an e-mail from us with your username and password. To log into the Control Panel, click here.

Some Video Tutorials:

Changing your control panel & FTP password Watch Video
Changing your hosting plan & billing period Watch Video
Changing your Bandwidth & Disk Space limits Watch Video
Changing your control panel skin & language Watch Video
Editing your contact information Watch Video
Changing your billing information Watch Video

You are only able to login after you purchased one of our hosting plans and have payed for it.


4. Set Up Your E-Mail Accounts

Your hosting plan may provide the following mail resources. Click on a topic for setup instructions


5. Use Your E-Mail Program to Check Email

In order to use your email program to check your email, you'll need to configure the program to do so. Please select your email program from the list below.


6. Create/Design your Web Site


The easy part was getting a domain name and a web hosting plan. Now comes the "hard" part.

But the "hard" part isn't so hard, thanks to special tools you can use to build your website. These tools are known as Web Editors and Image Editors.

Web Editors give you the ability to create your website without knowing HTML, the code behind many web sites.

Image Editors give you the abilty to create and manipulate graphics for your web site.

A. Which web editor is best for me?

1. SiteStudio
2. Namo WebEditor (45-day trial available for download)
3. Macromedia Dreamweaver
4. Microsoft FrontPage

B. Which image editor is best for me?

1. Macromedia Fireworks


7. Configure Your Website

Assuming you have already designed your web site, you are now almost ready to take publish your site. Prior to publishing your site make sure you thoroughly test your web site locally, and check for the following:

A. All the folders within your site are all in either lower-case or upper-case throughout the entire site and these folders are referenced by their proper case in all instances (i.e. if you have an "images" folder, don't refer to it as "Images" in any of your pages or scripts). Hostica servers are case-sensitive, and will not display a page unless the exact folder and file name is used.

B. The File names or Folder names do not contain any spaces, as this causes problems with some web browsers.

C. All your entry (default) pages in each folder are named properly. Default entry pages can be named any of the following: index.htm, index.shtml, index.html, index.PHP, index.php3, index.PHP. Any other name will not be recognized by our servers. The default file name is index.html; if you name your file index.htm and do not delete the index.html placeholder for your account, your page will not be displayed. The default page is the first page users see if they access your web site or any of the folders within your web site (e.g.


8. Upload Your Website

You can use our web based File Manager, Microsoft® FrontPage®, Adobe GoLive, PageMill, Macromedia Dreamweaver, or any FTP program to upload (publish) your website to the Internet. You can upload, copy, create, rename and delete files and directories online as many times as you need, 24 hours a day 7 days a week.

To avoid downtime, you can use your FTP client or our File Manager to upload your website immediately without waiting for your domain name to be pointed to our servers. You can also view your website using our alternative URL system prior to your domain name transfer in order to make sure it is set up properly. Your FTP host and alternative URL info is e-mailed when your hosting account is activated. You can also view your alternative URL from our control panel by selecting the Preview Website option.

Upload using our web-based File Manager inside your Control Panel
Upload using Microsoft FrontPage Step-by-step video
Upload using Dreamweaver
Upload using NetObjects Fusion

Upload using Adobe GoLive!
Upload using CuteFTP

Comments (4)
George Salisbury
26 February 2011 01:44 PM
The links under 8. Upload Your Website are bad!
28 February 2011 12:28 PM
Thank you for the feedback George!
This will be fixed within 24 hours.
Harold Sparks
28 July 2011 07:22 AM
How do I access your control Panel?
Jose A. Colon Rivera
22 December 2011 12:45 PM
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).