Integrated support center

Your customers will be able to report their problems to you without leaving their control panel by means of enhanced Trouble Ticket System.

Incoming trouble tickets can be picked up by or assigned to different tech support members. You can search and sort trouble tickets, keep them on hold, send to multiple users, add attachments.



Multiple skins for users

Your customers will be able to choose between different skins for their control panel:
- Default Left Menu design with menu-based navigation;
- XPressia Light design with an unfolding navigation menu;
Moreover, you can set your own scheme and color settings: choose icon set, text and button colors and more.



Multiple accounts per one user

The reseller control panel provides a three-tier system of accounts. The first tier is the user, which corresponds to a Unix or Windows account. The second tier is the account. One user can have several accounts, which allows a user to subscribe both to a Windows plan and to a Unix plan. The third tier is the domain, which corresponds to one site. A user can host several sites within one account.



Ability to change account settings

From their control panels, your users will be able to change their hosting plan, billing period, billing profile, disk quota and Traffic.



User friendly invoice format

Your customers will be able to view their invoices in their control panel in a user friendly format. Invoices contain explanations to almost every item they are charged for.



Complete set of web hosting tools

Your customers' control panel comes with a complete range of tools a which they may need to create, configure, launch, and promote a website. These include:

- SiteStudio website builder;
- WebShell, a web-based file manager;
- web statistics analyzers: Webalizer, Urchin, AWStats and ModLogan;
- Kanoodle website promotion tool;
- a password protection utility;
- website registration with major search engines.



Integrated PHP/MySQL Applications

One recent addition to the control panel is the new EasyApps Collection of PHP/MySQL applications. Your customers can easily set up over 20 PHP/MySQL applications, such as Blogs, CMS & Portals, Forums, E-commerce etc., directly in their user CP with the help of EasyApp Collection.