HOSTICA TECH SUPPORT

Hostica provides standard technical support services for all account holders. Upgrade to Gold Support, and receive FAST RESPONSE TIMES (less than 2 hours) to your emails/tickets, plus phone support (which is not included with Standard Support). See below for features and pricing.


Support Plans

  Standard Support Gold Support
Number of Support Incidents Unlimited Unlimited
Online Ticket Submission 24 x 7 x 365 24 x 7 x 365
Email Support 24 x 7 x 365 24 x 7 x 365
Email/Ticket Response Time Up to 48 hours Up to 2 hours
Live Chat Support Included Included
Phone Support Not Included Included
Pricing Included with all Plans $10 per month for $1 Plan
$5 per month for $5 Plan


Gold Support Signup

Please fill out the form below to sign up for Gold Support. If you just want to contact support, please click here.

 
 
Questions? Need Assistance?
View Online Support Documentation
View Online Support Videos
Ask a Question in Community Forums
Contact Support

Support Categories
Video Tutorials (253) Getting Started (1) Publishing Your Website (10) Creating Email Accounts (9) Setting Up Your Email Program (14) Email Issues (9) Webmail (2) Postini Email Filtering (3) Programming & Database (7) SSL Certificates (2) Multimedia (3) Pre-Installed Scripts Collection (10) Billing (16) IMC Customers (2) RESELLER HOSTING (60)